Kis88 is committed to protecting every member's privacy. This document transparently explains how we collect, use, and safeguard your personal data in accordance with Malaysian law.
Six core pillars that form the foundation of the kis88 Privacy Policy to ensure your personal data remains safe at all times
All member personal data is protected using 256-bit SSL encryption technology — the same standard used by leading banking institutions. No third party can access your information without authorisation.
As a kis88 member, you have the right to access, correct, transfer, or delete your personal data at any time through your account or by contacting customer support.
Kis88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices are legally sound.
Kis88 has never and will never sell, rent, or distribute members' personal data to advertisers or any third party for commercial purposes.
Your data is stored on secure servers equipped with enterprise-grade firewalls, continuous 24/7 monitoring, and regularly updated backup systems.
In the event of any security incident involving member data, kis88 will notify all affected parties within 72 hours of the incident being identified.
Kis88 is a trusted online entertainment platform in Malaysia. We deeply value the trust placed in us by every member, and the protection of personal data is one of our core operational priorities. This Privacy Policy is designed to clearly and transparently explain how we handle the information you share with us.
This policy applies to all users who access the kis88 website, register as a member, use our mobile app, or interact with any of our services. It covers all types of data we collect, how that data is used, how long it is retained, and your rights as the data owner.
We encourage you to read this document carefully. If any section raises questions, our customer support team is available at any time via live chat on the kis88 platform.
Kis88 only collects data necessary to deliver quality services, maintain account security, and fulfil legal obligations. Below are the categories of data we collect and their respective purposes:
When you register an account or use kis88 services, you voluntarily provide the following information:
| Data Type | Purpose of Collection |
|---|---|
| Full name | Identity verification and financial transactions |
| IC / Passport number | KYC (Know Your Customer) Process and Age Verification |
| Email address | Account communications, notifications, and support |
| Phone number | Two-factor authentication (2FA) and immediate support |
| Date of Birth | Verification that members are 18 years of age or older |
| Bank account / digital wallet details | Processing deposits and fund withdrawals |
| Residential address | Identity verification for specific withdrawal limits |
When you browse or use the kis88 platform, our systems automatically record the following technical information for security and service improvement purposes:
In certain cases, kis88 may receive information from legitimate sources such as identity verification agencies, payment service providers, and regulatory authorities. This data is used solely for legal compliance and fraud prevention purposes.
Every piece of data collected has a clear and defined purpose. kis88 does not use your data for any purpose not stated in this Privacy Policy without your prior consent.
Kis88 does not sell, rent, or distribute members' personal data to any party for commercial purposes. However, to ensure our services operate smoothly and securely, we may share limited data with specific parties in defined circumstances:
Kis88 works with audited third-party service providers bound by strict Non-Disclosure Agreements (NDAs). These include payment gateway providers supporting FPX, Touch 'n Go eWallet, and GrabPay, cloud service providers for secure data storage, and identity verification companies supporting our KYC process. All providers are permitted to use your data solely for the specific purpose defined and may not use it for any other purpose.
Kis88 may be required to disclose personal data when mandated by law, including court orders, regulatory investigations, or Anti-Money Laundering (AML) compliance requirements. In all such cases, we will only disclose the minimum information required by law.
Some of our service providers may operate outside Malaysia. When your data is transferred to another country, kis88 ensures that an equivalent level of protection meeting Malaysian standards is upheld, including data processing agreements that comply with recognised international standards.
Kis88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. The types of cookies we use are as follows:
These cookies are required for core platform functions such as secure login, active session detection, and security attack prevention. Without them, the kis88 platform cannot function properly. This type of cookie cannot be disabled as it is fundamental to your account security.
We use analytics cookies to understand how members interact with our platform — which pages are visited most, which buttons are clicked, and general user navigation flows. This data is collected in aggregate and does not contain information that directly identifies any individual.
Optional cookies help us remember your personal preferences such as your preferred language, display theme, and other configurations. You may choose to disable these cookies via your browser settings, though some customisation features may not work as expected.
Kis88 retains members' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. The following data retention guidelines apply:
Upon expiry of the retention period, data will be securely deleted or anonymised using methods that ensure the information cannot be recovered. This deletion process is carried out systematically and audited regularly by our internal security team.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which we fully respect. To exercise any of these rights, please contact the kis88 customer support team via live chat or our official email.
Please note that the right to deletion may be limited in cases where we are legally required to retain your data, such as financial transaction records needed for tax audits or legal investigations. In such cases, we will explain why the deletion request cannot be fully processed.
Kis88 continuously invests in the latest security infrastructure to protect members' personal data from unauthorised access, disclosure, alteration, or destruction. The following security layers are in place:
The entire kis88 platform operates under HTTPS protocols with the latest SSL/TLS certificates. Sensitive data such as passwords is stored using one-way hashing that cannot be decrypted. Financial information is stored in a separate environment, isolated from the main system using tokenisation technology.
Access to member personal data is restricted to kis88 staff with a legitimate business need to handle such information in the course of their duties. All access is logged and audited on a regular basis. Staff who leave the company have their access privileges revoked immediately.
Kis88 supports and encourages the use of two-factor authentication (2FA) for all member accounts. This additional security layer ensures that even if your password is compromised, unauthorised parties cannot access your account without the verification code sent to your device.
The kis88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated.
Parents or guardians who are concerned that their child may have registered a kis88 account or provided us with personal data are encouraged to contact our support team immediately. We will take appropriate action as promptly as possible.
Kis88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology improvements. Any amendments will take effect 14 days after members are notified via their registered email or an in-platform notification.
The latest version of the Privacy Policy is always available on this page. We encourage you to review this page periodically to stay informed about how we protect your data. The "Updated" date at the top of this page indicates when the Privacy Policy was last amended.
Continued use of the kis88 platform after any amendments take effect constitutes acceptance of the revised Privacy Policy. If you do not agree with any amendment, you have the right to close your account and request data deletion in accordance with the established procedure.
Kis88 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with PDPA 2010 and this Privacy Policy. For any enquiries, complaints, or requests regarding your privacy and personal data, you may contact us through the following channels:
If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant authority in your jurisdiction. We always welcome your feedback as it helps us continuously improve our data protection practices.
Have questions about your data privacy? Our team is available 24/7 to help.
Your personal data is protected and your privacy is respected. Enjoy the best gaming experience on a safe platform trusted by hundreds of thousands of members across Malaysia.